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Now this question comes from Gail. Hello Steve, my husband and I enjoy your newsletters. We
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always read your newspaper column in the Ottawa Citizen. Thank you very much. We're interested
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in one of the Aquanui water distiller systems like you have. My husband had some questions
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and you might be in a good position to answer. We're outside of Smiths Falls, Ontario and
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we're wondering what sort of duties, taxes and brokerage fees we will encounter if we
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go ahead with a purchase. Since the distiller is made in the US, maybe it's covered under
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a free trade agreement. Many thanks, look forward to hearing from you. Well, yes, I
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own an Aquanui water distiller. If you've seen my other stuff before, you know that
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I really value drinking distilled water. There's lots of reasons for that. I think it's a health
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boost. I know from my own experience and my family's experience that it offers benefits
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some real benefits. Even if you live in a situation where you're not concerned about
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contamination of your water, like where I live. There's not a factory within 100 miles
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and my well is 143 feet deep in limestone. So it's pretty pure as water goes, but it
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also has a lot of minerals in it. And believe it or not, the waterborne minerals of that
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kind, non-organic, non-chelated minerals can cause problems in your body. But I won't go
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into that now. There's lots more information about my feelings about distilled water and
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my experiences on my website. As far as importing one of these things goes, the best advice
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I can give you is to open up an account with a broker who can bring these things across
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the border, a customs broker. If you just say ship by one of the regular couriers and
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they handle the customs brokerage, they can and usually do soak you for very high prices
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and fees. I happen to have an account with an outfit called Near North Customs Broker
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I'm just a little guy. I might import something once every couple of months. I'm not a big
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account, but they still take really good care of me. They're very efficient. They've never
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made a mistake. And their fees are certainly reasonable, far more reasonable than courier
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companies for the actual brokerage. So that would be my recommendation to you. And as
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far as the company goes, I've had great results with them. They make this product right in
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the US. They're on the ball. They have excellent customer service. I've had my unit for, I
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can't remember exactly, maybe three or four years now. And it gets a lot of use. Not only
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does my family drink water from it, but it automatically produces water enough that I
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can share it with neighbors and things. So it gets a lot of use. I did have an issue
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with a burned out element maybe a year or so ago. Parts were easy to order. They were
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reasonably priced. It was easy to fix. So all in all, I'm a happy customer and I can
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certainly recommend that brand and that way of getting the product into Canada or any
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other country that you might live in other than the States. So there you go. Transcribed by https://otter.ai